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Terms

MINIMUM ORDERS
We accept orders of all sizes, however, there will be an additional $5.00 handling fee added to orders under $150.00. A $5.00 handling fee will also be added to corporate orders under $75.00. Card minimum, ½ dozen per design.

SHIPPING/HANDLING
Shipping & handling will be added to all orders. (View Shipping & Handling Chart).

PAYMENT
Visa and Mastercard accepted. Invoice will be on box as "label"/packing list, unless otherwise specified. Payment required in U.S. funds

CHANGES/CANCELLATIONS
If you need to change or cancel your order please contact us toll free at 1-800-331-8688.

RETURN POLICY
STROKE OF THE HEART ® products may be returned for credit of up to 10% on a future order. Seasonal products may be returned for 100% credit toward future orders. Please contact us for more details, 1-800-331-8688.

PRIVACY POLICY
Our mailing list is proprietary. We will not sell your name, address, phone number and/or credit card information to any third party for any purposes.

CORPORATE DISCOUNTS
There are additional discounts available to customers who are ordering for business use that are not available with on-line ordering.  Please contact our customer service department at 1-800-331-8688 for more information. 

CUSTOMER SERVICE
is available to take your calls or emails Monday - Friday from 9:00 a.m. - 5:00 p.m. CST, 1-800-331-8688.

 

 
 

Toll Free Phone: (800) 331-8688          Toll Free Fax: (888) 945-7297         E-mail: mail@soth.com